Phone Service

Phone Service

State
Colorado Department of Regulatory Agencies
Public Utilities Commission
1580 Logan Street, Office Level 2
Denver , CO   80203
(303)894-2000
(800)888-0170
Fax: (303)894-2006
Each telecommunications provider serving Colorado customers must apply for and receive from the PUC Telecommunications Section a CERTIFICATE OF PUBLIC CONVENIENCE AND NECESSITY (“CPCN”) and a CERTIFICATE OF OPERATING AUTHORITY to operate in Colorado. The PUC provides oversight over entry and exit from the Colorado market for telecommunication services. The PUC issues certificates of operating authority to identify the specific market areas and specific services offered by each company. In addition, the PUC grants letters of registration to companies providing emerging competitive intrastate services including providers of long-distance telecommunication services and non-optional operator service providers.

Link:  http://www.dora.state.co.us/puc/telecommain.htm

There are a variety of other telephone services that are NOT regulated by the state.

Link:  http://www.dora.state.co.us/puc/publications/fyi/fyi_t6_unreged.htm

State
Colorado Department of Revenue
1375 Sherman St
Denver , CO   80261
(303)238-7378
Phone cards which value your credit in dollars, i.e., you prepay $20 and have $20 of calling credit, are simply credit cards, and have no impact on the sales tax because the tax can be charged against the $20 of the card value.
Phone Cards which value your credit in anything other than dollars, particularly minutes, are taxable as the sale of telephone service. This is because the sales tax cannot be charged to the card value. Providers of these cards are making a sale of telephone service, and thus the tax must be collected on the sale.
Any products sold over the phone are subject to Colorado Sales Tax if sold to customers in Colorado.
Federal
U.S. Federal Communications Commission (FCC)
Media Bureau
445 12th Street, SW
Washington , DC   20554
(888)225-5322
Fax: (202)418-0710
The Federal Communications Commission oversees certain aspects of telephone service, such as cramming, wireless questions, telephone company advertising practices, paging services, unsolicited telephone marketing calls and faxes, and accessibility by persons with disabilities. You can find information on filing a complaint at

Link:  http://www.fcc.gov/cgb/complaints.html


NOTE:  If applicable, see TELEMARKETING

Phone Service

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State
Colorado Department of Regulatory Agencies
Public Utilities Commission
1580 Logan Street, Office Level 2
Denver , CO   80203
(303)894-2000
(800)888-0170
Fax: (303)894-2006
Each telecommunications provider serving Colorado customers must apply for and receive from the PUC Telecommunications Section a CERTIFICATE OF PUBLIC CONVENIENCE AND NECESSITY (“CPCN”) and a CERTIFICATE OF OPERATING AUTHORITY to operate in Colorado. The PUC provides oversight over entry and exit from the Colorado market for telecommunication services. The PUC issues certificates of operating authority to identify the specific market areas and specific services offered by each company. In addition, the PUC grants letters of registration to companies providing emerging competitive intrastate services including providers of long-distance telecommunication services and non-optional operator service providers.

Link:  http://www.dora.state.co.us/puc/telecommain.htm

There are a variety of other telephone services that are NOT regulated by the state.

Link:  http://www.dora.state.co.us/puc/publications/fyi/fyi_t6_unreged.htm

State
Colorado Department of Revenue
1375 Sherman St
Denver , CO   80261
(303)238-7378
Phone cards which value your credit in dollars, i.e., you prepay $20 and have $20 of calling credit, are simply credit cards, and have no impact on the sales tax because the tax can be charged against the $20 of the card value.
Phone Cards which value your credit in anything other than dollars, particularly minutes, are taxable as the sale of telephone service. This is because the sales tax cannot be charged to the card value. Providers of these cards are making a sale of telephone service, and thus the tax must be collected on the sale.
Any products sold over the phone are subject to Colorado Sales Tax if sold to customers in Colorado.
Federal
U.S. Federal Communications Commission (FCC)
Media Bureau
445 12th Street, SW
Washington , DC   20554
(888)225-5322
Fax: (202)418-0710
The Federal Communications Commission oversees certain aspects of telephone service, such as cramming, wireless questions, telephone company advertising practices, paging services, unsolicited telephone marketing calls and faxes, and accessibility by persons with disabilities. You can find information on filing a complaint at

Link:  http://www.fcc.gov/cgb/complaints.html


NOTE:  If applicable, see TELEMARKETING
Colorado Office of Economic Development and International Trade (303) 892-3840 oedit.info@state.co.us
Colorado Office of Economic Development and International Trade (303) 892-3840 oedit.info@state.co.us
Colorado Office of Economic Development and International Trade (303) 892-3840 oedit.info@state.co.us
Colorado Office of Economic Development and International Trade (303) 892-3840 oedit.info@state.co.us